Terms, Privacy & Warranty

By installing, activating, accessing, or using the Reporter App, Reporter Wireless Alert, Hub, Outdoor Sensor, software, firmware, accessories, cloud features, notifications, or any associated product or service, you agree to these terms and policies. If you do not agree, do not install, activate, access, or use the product.

Reporter products are intended only for lawful security, motion detection, object-category alerting, and user notification purposes. You are solely responsible for complying with all applicable federal, state, local, municipal, provincial, national, and international laws, rules, regulations, ordinances, privacy laws, surveillance laws, recording laws, consent laws, notice and signage requirements, property rules, landlord and tenant rules, HOA rules, workplace rules, and any other requirements that apply where the product is installed, aimed, accessed, or used.

You are solely responsible for where and how you install, mount, aim, configure, activate, access, maintain, and use Reporter products. Do not install, aim, or use any Reporter product in a manner that invades privacy, views areas where a person may have a reasonable expectation of privacy, monitors property without proper authority, violates third-party rights, or violates any law or rule.

You must not use Reporter products for unlawful surveillance, stalking, harassment, intimidation, discrimination, retaliation, trespass, invasion of privacy, unlawful recording, voyeurism, spying, unauthorized monitoring, interference with emergency services or law enforcement, or any other illegal, unsafe, abusive, or improper purpose.

Reporter products are alert and notification tools only. They do not guarantee detection of every person, animal, vehicle, object, motion event, crime, emergency, threat, safety risk, or loss.

Reporter products are not a substitute for police, fire, medical, emergency, professional security, life-safety, alarm, or monitoring services. You remain solely responsible for your own safety, security decisions, emergency response decisions, and use of any alert, notification, image, or data.

You are responsible for protecting your account, password, phone, tablet, computer, router, network, Hub, Sensor, access credentials, and app permissions. Unauthorized access, weak passwords, shared credentials, poor network security, lost devices, failure to update software or firmware, depleted batteries, signal interference, incorrect configuration, cloud interruption, or environmental conditions may affect operation.

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Summon Gear LLC, the Reporter brand, and their owners, officers, managers, members, employees, contractors, designers, developers, manufacturers, suppliers, sellers, resellers, distributors, affiliates, licensors, service providers, agents, successors, and assigns from and against any and all claims, demands, actions, lawsuits, investigations, damages, losses, liabilities, penalties, fines, judgments, settlements, costs, expenses, and attorneys' fees arising out of or related to your installation, placement, aiming, configuration, activation, access, use, misuse, unlawful use, failure to obtain required consent or notice, sharing or disclosure of images or data, violation of any law or rule, violation of any third-party right, account or network security failure, or any claim by any person or entity arising from your acts or omissions involving Reporter products.

Nothing in these terms is intended to exclude, waive, disclaim, or limit liability where such exclusion, waiver, disclaimer, or limitation is prohibited by law. These terms apply only to the fullest extent permitted by applicable law.

Reporter products are designed for object-category alerts, not identity recognition. Reporter may detect general object categories such as person, animal, or vehicle, depending on user-selected settings, but Reporter does not identify who a person is.

Reporter does not perform facial recognition, does not identify, name, verify, authenticate, track, or profile specific individuals, and does not create, extract, store, maintain, sell, share, or use faceprints, facial geometry, biometric identifiers, biometric templates, voiceprints, fingerprints, retina scans, iris scans, gait signatures, or other biometric identifiers.

Reporter does not use customer images, alerts, detection events, device data, or user data to train artificial intelligence models, machine learning models, facial recognition systems, biometric systems, advertising systems, profiling systems, or third-party data products.

Reporter does not sell customer images or detection data. Any image or detection data is used only to provide user-requested product functions, such as motion-triggered detection, object-category alerts, notifications, user viewing, user storage, or other user-directed features.

Reporter AI Wireless Alert products are warranted to the original purchaser to be free from defects in materials and workmanship for one (1) year from the date of purchase.

We will repair or replace defective products at our discretion. Contact us through the contact page at https://SummonGear.com and have your purchase invoice available.

Damage from misuse, improper installation, wrong batteries, water damage beyond normal weather exposure, physical damage, or unauthorized repair is not covered.

Battery-related damage is specifically excluded.

Use only recommended battery types. Do not mix old and new batteries. Remove batteries if storing the product for a long time. Keep batteries away from children.

Remove batteries before disposing of the product. Recycle electronics and batteries according to local rules.